Start with the right platform. The last generation of enterprise communications is well in the rear view mirror. Private/Public clouds, mobility, SIP trunking creates a more flexible and efficient workforce. It’s an exciting time for doing business in a new way.
OpenScape Voice V9 is the software-based enterprise voice application running as part of OpenScape UC Suite. It provides a rich set of enterprise voice features for medium to large size enterprises. It can be deployed as a simplex (single server) solution in “try and buy” scenarios, or as a carrier grade voice solution for the enterprise (duplex server nodes with 100% failover support). It is a SIP based voice application running on commercial servers supporting scaling from 350 to 1,000 users for a single server system (simplex). It is built from the ground up as a data center application that can work in a virtualized architecture. Virtualization is based on VMware hypervisor. OpenScape Voice can be delivered as a vApp (virtualized application) – a pre-configured, ready to run application on a Virtual Machine.
OpenScape Voice is designed to cover multiple customers and target market deployment scenarios. The key deployment scenarios are:
- OpenScape Exchange – OpenScape Exchange is deployed as an overlay solution for multi-vendor networks, where there is TDM legacy, or converged IP systems. In the overlay deployment, OpenScape Voice acts as a SIP based central routing and administration solution for multi-site, multivendor networks, allowing customers a “migrate at your own pace” solution.
- Public Cloud / Hosted Edition – OpenScape Voice is the cornerstone application for Public Cloud/Hosted Edition solutions. It supports multi-tenancy (up to 6,000 business groups) allowing Service Providers to “build their own cloud”.
- Private Cloud – for large enterprise customers (1,000 to 100,000 users) with multi-site locations that span over a region or the globe, OpenScape Voice can deploy as a Private cloud solution. The key characteristic of a Private Cloud is centralized deployment of voice (and UC) service from the customer’s data center.